Do I have to take marketplace leads to use Pro?+
No. A Pro account is software only. You are never sent a marketplace lead, and there is no application or approval to complete. If you decide later that you want customer leads too, you can apply to the marketplace and keep everything already in your account.
Do you take a percentage of my jobs?+
No. Pro is a monthly subscription — a base fee plus a per-seat fee for your team, and nothing that scales with what you bill. Work that comes through your own request page carries no lead fee and no success fee — you invoice your customer directly, and the money is between you and them.
What happens when the 30 days are up?+
Your card is charged the monthly subscription and the account continues. You do enter a card to start the trial — checkout is handled by Stripe — but nothing is charged until the 30 days are up. Cancel before then and you pay nothing. The trial is available once per business.
Can my customers request service directly from me?+
Yes. Every Pro account gets its own request page at a link you choose, showing your business name and logo. Requests from it land in your pipeline with the customer’s address, photos and preferred times, and both you and the customer are notified straight away.
Does it work on my phone?+
Yes — there are native iPhone and Android apps, not just a mobile web page. Navigation, ETA updates, labor timers, photos, closeout and customer messaging all work from the job screen in the field.
Can I add my crew?+
Yes. Add as many team members as you need, assign them to jobs, and give each one their own hourly labor rate so job costing reflects who actually did the work. Each team member is $50 a month on top of the $19.99 base — every seat is billed, and none are included free.